Ghostheads

Note: This section deals with agreements whose specificities vary from country to country and are subject to different laws. Before following any of the following tips, please contact a lawyer who is familiar with your situation. Keep in mind that a coworking contract is much closer to an agreement that a customer signs in […]

IT service providers and managed service providers, as well as cloud and Internet service providers are examples of industries that use SLAs. Choose measures that motivate good behavior. The first objective of each metric is to motivate the appropriate behavior on behalf of the customer and the service provider. Each side of the relationship […]